Payment Options
Company Name: Huzhou Zhiwang Network Technology Co., Ltd.
Email: service@viorlena.com
Viorlena™ offers commonly used online payment methods through authorized payment service providers. All prices and transactions on our website are processed in United States Dollars (USD) unless otherwise stated during checkout.
PayPal
If PayPal is selected, you will be transferred to PayPal’s checkout page to complete the transaction.
Depending on the options available in your region, you may:
- Sign in to an existing PayPal account
- Select PayPal’s guest checkout option
- Enter an eligible credit or debit card without opening a PayPal account
After payment is completed, you will return to the Viorlena website to view your order confirmation.
Credit and Debit Cards
We accept major credit and debit cards through our authorized payment gateway. The card brands currently available will appear on the checkout page.
Card availability may vary according to your country, card issuer, and payment provider.
When submitting a card payment, please confirm that:
- The card number and expiration date are entered correctly
- The billing address matches the information held by your card issuer
- Sufficient funds or credit are available
- Online and international transactions are enabled when required
Payment Processing
Payment details are transmitted directly to the authorized payment provider for authorization and processing.
Viorlena does not directly store your complete card number or card security code. Transaction information is handled through encrypted checkout systems operated by the relevant payment provider.
Payment Authorization
Your bank, card issuer, or PayPal may decline or temporarily hold a payment for reasons including:
- Incorrect billing information
- Insufficient funds
- Transaction limits
- Identity verification requirements
- International purchasing restrictions
If a payment is declined, contact your bank or payment provider for additional information before attempting the transaction again.
Pending Charges
An unsuccessful or interrupted checkout may occasionally create a temporary authorization on your account. This is not always a completed charge.
Temporary authorizations are normally released according to your bank or payment provider’s processing schedule. Viorlena cannot control the exact release time.
Currency Conversion
All orders are charged in USD. If your account uses another currency, your payment provider may apply its own conversion rate or foreign transaction fee.
Any conversion charges are determined by your bank, card issuer, or PayPal and are not collected by Viorlena.
Payment Questions
For questions about an order payment, contact:
Company Name: Huzhou Zhiwang Network Technology Co., Ltd.
Email: service@viorlena.com
Please include your order number when contacting us. Do not send complete card numbers, passwords, or card security codes by email.